What our Customers say...

Fire Damage Testimonials

After a fire that occurred at a neighboring restaurant, SERVPRO came and worked super hard to pack out the contents of my art studio which was filled with smoke damaged stuff! They saved my artwork and equipment and my sanity! Thank you, SERVPRO of Ravenswood. I’m very grateful.

It was Labor Day weekend when I got the call that my school had an electrical fire. I was actually away in Toronto Canada. The CFD had already extinguished the fire, but I knew I had to return immediately from my trip. I also knew who to call for emergency cleanup; SERVPRO of Ravenswood.

I called Tom Williams in route. He answered and said not to worry, that he would get crews mobilized right away. He did not lie. When I arrived to the school SERVPRO had 2 buses of laborers on the scene already hard at work.

I was impressed by their thoroughness and dependability.  Their crews worked 16 hour shifts during the holiday so that my school would be ready to commence on Tuesday morning.  And it did! Without their hard work, dedication and above-and-beyond work efforts the school may not have opened on time.

The damage was secured, pictures and documents were available throughout the process, the odors were eliminated, and the area was cleaned efficiently and safely.

I am thankful to know that CPS has an emergency restoration vendor that will answer the call and do what needs to be done in order to maintain a clean and safe environment, especially during unexpected times.

Our neighbor's garage burned down.  The fire melted the siding on our home and went through the eaves into our home.  We mostly had smoke damage, some singing of insolation and water damage from the firemen.  Tom came in and after explaining what needed to be done we knew we picked the right company.  Thank you Tom and crew for making it like it never even happened!!!!

We've only been in our new place for a week when one night we were woken up by the smoke detectors.  Maggie came in assessed the area and explained everything in detail what needed to be done.  After expressing our concerns about certain items that we had, Maggie took those in herself and had them cleaned.  Everything else was packed up by her crew.  The place smelled and looked better then when we got it.  Everything was returned clean and no lingering odor was evident.  Thank you SERVPRO and Maggie for taking the time for each phone call and making this process as smooth as possible.

After a huge fire in our apartment building we didn't know what to do.  Someone told us about SERVPRO and I gave them a call.  They came and told me what needed to be done, and even thought I felt overwhelmed I knew that I was in the right hands.  They got a hold of Davis Imperial so that my clothing would be taken care of and then they boxes everything up and took it to their warehouse.  When I was ready to move in to a new place everything was delivered cleaned and organize.  There was no trace of a fire on any of my items.  Thank you SERVPRO!

After our kitchen fire there was a mess.  SERVPRO came in and cleaned everything up.  Even the huskies approved.  Courteous, polite and fast at what they do.